My half-day off yesterday was not meant for resting. I needed to go to the city and pass some important documents to validate my stay. Unfortunately, the papers I brought were incomplete. And, in a way, I was joyful it was.
I called my colleague to ask for the HR's number, so I could ask them to fax me a duplicate. I did not want to end the day without accomplishing something. My colleague happily obliged and gave me the details. I dialed it. I was surprised to hear a guy's voice on the other end; I was expecting a lady's. Nevertheless, I continued with our conversation.
I told him the name of the person in-charge and the urgency of my concern. He understood it perfectly well. Upon knowing the intranet was inaccessible to me, he looked her up. He gave me a different set of numbers. I pressed the digits on my phone, listened to the endless ringing until an answering machine halted the tintinnabulation. I hanged up. I sighed. After spending a couple of dollars for the fare and a million of seconds for the travel, the stars revealed the unsightly. I sat looking glum.
Perseverance being one of my virtues, I redialed. The repetitive response was wearisome. Still persistent and insistent plus all the virtues I could gather, I decided to call the initial number given by my colleague. After two attempts, the same guy's voice seeped through my handphone. This time, I courageously admitted I needed a good soul.
He asked for my surname (he snorted upon hearing it. I realized my name was too Filipino it might have been hard for him to spell out), and asked for the complete name of the person in-charge I was so desperate to be connected with (it turned out he gave me his colleague's number in our first conversation; she and the HR personnel have the same first name). After puling up the record of the correct person, he reiterated the number I thought I was calling. "Is this not the number I pressed?", I sheepishly inquired. He negated. To top it off, he added that it was not even the HR department I was speaking with. My jaws dropped up to the South Pole in embarrassment. He chuckled in amusement. Oopps.
I returned to my abode, all virtues fleeting. But I was thankful. Unaccomplished agenda deflated my being, but encountering a good-natured mate whose sincerity to extend a hand was outstanding elevated my spirit a notch higher from rock bottom. A busy street may be hard to cut in, but in that perfect moment when all the universe conspired against hopes, a small gesture of kindness stands out like a firefly in the wee hours. It topples pessimism. It replenishes exhausted nobility. It repaints the smile on one's lips. It converts the day into a glass. It makes it half-filled. ^^
